Privacy Policy
At Pacing Grass Private Limited, your privacy is of utmost importance to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, make purchases, or interact with our services. By using our website, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
We collect both personal and non-personal information to provide you with a seamless experience. Below is a detailed overview:
Personal Information
We may collect the following personal information when you interact with us:
Contact Information: Name, email address, phone number.
Payment Information: Payment details, billing address, and shipping address when you make a purchase.
Account Information: Login credentials (if you create an account).
Communication Details: Any information you provide when you contact us via email, forms, or customer support.
Non-Personal Information
We also collect non-personal data to analyze and improve our services, such as:
Browser type and version.
IP address and geolocation.
Device type, operating system, and network information.
Website usage patterns through cookies and tracking technologies.
2. How We Use Your Information
We use your information to:
Provide Services: Process and deliver your orders, handle payments, and provide customer support.
Enhance Your Experience: Optimize website functionality, personalize content, and improve your shopping experience.
Send Communications: Share updates, newsletters, and promotional offers. You may opt out of promotional emails at any time by clicking the "unsubscribe" link.
Ensure Security: Detect and prevent fraudulent transactions, unauthorized access, and other illegal activities.
Comply with Legal Obligations: Meet legal, regulatory, and compliance requirements.
3. Information Sharing and Disclosure
We do not sell or share your personal information with third parties for their marketing purposes. However, we may share your information in the following circumstances:
Service Providers
We may share your personal information with trusted third-party vendors and service providers who perform functions on our behalf, such as:
Payment processing.
Order fulfillment and delivery.
Website hosting and maintenance.
Data analytics and marketing assistance.
Legal Compliance
We may disclose your information if required to:
Comply with applicable laws, regulations, or legal processes.
Respond to government requests or subpoenas.
Protect our rights, privacy, safety, or property, or that of our customers and the public.
4. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance user experience and collect non-personal information. By using our website, you consent to the use of cookies.
Types of Cookies We Use
Essential Cookies: Necessary for basic website functionality.
Performance Cookies: Collect information on how users interact with the site to improve functionality.
Advertising Cookies: Used to deliver relevant ads and track campaign performance.
You can manage your cookie preferences through your browser settings. Please note that disabling cookies may impact website functionality.
5. Data Security
We implement robust security measures to safeguard your personal information from unauthorized access, disclosure, or misuse. These measures include:
Secure Socket Layer (SSL) encryption for data transmission.
Regular security audits and vulnerability assessments.
Restricted access to personal information on a need-to-know basis.
While we strive to protect your information, no system is completely secure. We recommend using strong passwords and maintaining the confidentiality of your account credentials.
6. Your Rights
You have the following rights regarding your personal information:
Access: Request a copy of the personal data we hold about you.
Correction: Update or correct inaccuracies in your personal data.
Deletion: Request deletion of your personal data, subject to legal or contractual obligations.
Data Portability: Request a copy of your data in a structured, commonly used format.
Opt-Out: Opt-out of receiving promotional communications or targeted advertising.
To exercise your rights, contact us at info@pacinggrass.com. We will respond to your request within the legally required timeframe.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.
8. Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us, and we will take appropriate action to remove the information.
9. International Data Transfers
If you access our website from outside India, your information may be transferred to and processed in India, where our servers are located. By using our services, you consent to the transfer of your information to India.
10. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised effective date. We encourage you to review this policy periodically.
11. Contact Us
If you have any questions, concerns, or feedback regarding this Privacy Policy or our data practices, please contact us at:
Pacing Grass Private Limited
Email: info@pacinggrass.com